Rug Cleaning & Repair FAQ
Have questions about our rug cleaning, repair, or restoration services? You’re not alone. we’ve answered some of the most common questions our customers ask about caring for their rugs, pricing, and our process.
Rug Cleaning FAQ
What types of rugs do you service?
We work with a wide range of rug types, including Oriental, Persian, Turkish, Caucasian, antique, wool, silk, cotton, machine-made, and handmade rugs. Whether it’s a cherished heirloom or a contemporary piece, our team is equipped to clean, repair, or restore it.
What cleaning methods do you use?
We use gentle, customized cleaning techniques based on your rug’s material, age, and dye stability. Each rug is hand-cleaned using safe, non-toxic products to preserve its texture and beauty.
Can you remove pet stains and odors?
Yes! Our pet treatment process targets both stains and deep-set odors to restore freshness without damaging rug fibers.
Rug Repair & Restoration
Do you offer rug repair services?
We handle a range of repairs from fringe restoration and reweaving to patching holes or tears to bring your rug back to life.
How do I know if my rug needs restoration or just cleaning?
If your rug shows signs of fraying edges, worn fibers, or color fading, our experts can assess it and recommend whether it needs restoration or a thorough cleaning.
Pickup & Delivery FAQs
Do you offer pickup and delivery services?
Yes, we provide convenient pickup and delivery across the Bay Area. Simply schedule a time, and our team will handle your rug with care from start to finish.
How long does the entire process take?
Most cleaning services take about 7–10 days, depending on the rug’s condition and the services required. Repairs may take longer, depending on complexity.
Pricing & Estimates FAQs
How much does rug cleaning cost?
Pricing depends on your rug’s size, material, and condition. You can get an accurate estimate by contacting us or visiting our Request a Quote page.
Do you provide free estimates?
Yes, we offer free, no-obligation estimates for all cleaning and repair services.